FAQs

FAQS

Possible delays

You can still place orders on Skylinebybaumann.com and all orders are currently being processed in good time. However due to the uncertainty of this situation, your order may experience slight delays. We are working to make sure our delivery service runs as smoothly as possible, but the safety and well-being of our staff and clients remains our primary concern. Thank you for your understanding.

 

Product availability

Items that you can see in our Online Store are in stock, however, single sizes and/or colors can already be sold out as we only stock an exclusive amount of items. In case your desired size and/or color are not available at the moment, you can leave an email to our customer service info@skylinebybaumann.com to be notified when they are eventually back in stock.

 

My Account

The registration at the SKYLINE by Baumann Online store comes with various benefits:

  • Track your orders and review past purchases
  • Create a personal wishlist and share it with your family & friends
  • Manage your personal data
  • Manage your account details and address book
  • Be invited to online events, exclusive products and special promotions

 

 

Manufacturing

All designs are designed in Switzerland. However, the production takes place in carefully selected factories worldwide. How our clothes are being produced and by who is most important. We operate with the utmost integrity to ensure that not only our products are made in a safe environment, but also that all of the workers are compensated accordingly. The Company will not knowingly permit unsafe conditions to exist, nor will it permit employees to engage in unsafe acts. 

The Company is committed to a work environment in which all individuals are treated with respect. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities (without discrimination or harassment on the basis of race, color, national origin, religion, sex, age, disability, citizenship status, marital status, sexual orientation or any other characteristic protected by law) and prohibits discriminatory practices, including harassment. Harassment includes derogatory comments based on racial or ethnic characteristics and unwelcome sexual advances.

SKYLINE by Baumann never uses real fur or real leather. Animals deserve protection, especially in the fashion industry. No animal was harmed during the production process of SKYLINE by Baumann products.

 

Packaging

We at SKYLINE by Baumann do our best to provide environmentally friendly and recyclable packaging. Whenever possible, we refuse to use plastic.